Dan K. Richardson - Entrepreneurship Development Institute

We Develop Your Most Important Resource... Your Employees!
Customized Corporate Training & Consulting
Communication Skills

Business Letters That Count!


Whether you need to persuade your supervisor, co-workers, or customers to take a certain action, your writing reflects your ability to communicate effectively.  If you’d like to take less time writing effective business letters and get results, this hands-on, fast-paced, practical course is for you...

Course Type:
Customized Corporate Training & Consulting

CCTI

Business Writing That Counts!


Want to reduce your writing time and still produce effective documents? In this class you will learn strategies for getting your writing organized, started and out to your customer.  This is not a stuffy, academic class about grammar...

Course Type:
Customized Corporate Training & Consulting

CCTI

Business Writing, Grammar and Netiquette


This class will focus on effective written communications, proper tone in business correspondence, ways to say no in a customer-service manner, as well as appropriate electronic etiquette for faxes, e-mail and voice mail....

Course Type:
Customized Corporate Training & Consulting

CCTI

Communicating with Impact


Without clear communication, no business can be effective.  This course covers two-way communication beginning with an examination of the communication process...

Course Type:
Customized Corporate Training & Consulting

CCTI

Communications in the Workplace


Whether by phone or in person, communication is vital to maintaining good internal and external business relationships.  Make sure that you and your employees are communicating as effectively as possible with Communications in the Workplace! Your employees will benefit from learning the interpersonal aspects of communication and why people react differently to various types of communication, as well as learning the tips to projecting professionalism when communicating...

Course Type:
Customized Corporate Training & Consulting

CCTI

E-Mail Writing That Counts!


Want to write electronic communications that prompt the reader to take action? Whether you write e-mails to staff or customers, you’ll learn strategies for quickly organizing your writing by focusing on the reader.  Plus, you’ll get ideas for making even the most boring topic interesting and learn the importance of subject lines that clearly encourage the reader to open, and not discard, your e-mails...

Course Type:
Customized Corporate Training & Consulting

CCTI

Executive Summaries That Count!


Does your Executive Summary tell such a compelling story that it convinces the reader to keep reading …and take action? Whether you are developing a business plan OR writing a report, this course shows you how to write powerful, credible, compelling executive summaries.  As the most important section of your document, you’ll get strategies for transforming your Executive Summary into a fascinating introduction that encourages readers to continue reading...

Course Type:
Customized Corporate Training & Consulting

CCTI

How to Speak with Ease and Confidence


This class provides individuals with practical strategies to overcome nervousness and speak with confidence in front of any size audience...

Course Type:
Customized Corporate Training & Consulting

CCTI

How to Successfully Negotiate Through Change


This class helps guide employees through the emotional and behavioral transition from “What was” to “What will be...

Course Type:
Customized Corporate Training & Consulting

CCTI

Intensive Grammar


This course is designed to take the mystery and mayhem out of English grammar.  Ever wondered how to used a semi-colon? Baffled by sentence fragments? Never figured out what “passive voice” actually is? Participants will not only get detailed instruction in proper grammar, but will also get hands-on experience with several writing and editing assignments...

Course Type:
Customized Corporate Training & Consulting

CCTI

Listening Effectively


Participants learn how to improve their listening skills, as well as how to ask the appropriate questions, to clarify what is being said.  These skills help them to avoid misunderstandings and costly errors by obtaining accurate and necessary information from the start...

Course Type:
Customized Corporate Training & Consulting

CCTI

Professional Presentation Skills


This course gives participants everything they need to know to deliver top-notch professional presentations.  Participants learn the latest techniques for speaking before any audience—from small meetings to large conferences...

Course Type:
Customized Corporate Training & Consulting

CCTI

Proposals That Count!


Do you need to develop effective, results-oriented proposals that succeed in obtaining new business or gaining support in your company? If so, this course is for you.  You’ll learn how to quickly evaluate the reader’s requirements with an eye on determining the best approach to take...

Course Type:
Customized Corporate Training & Consulting

CCTI

Public Speaking and Group Presentations


In the world of business, presentation is everything! Gain the competitive edge when pitching your company’s ideas.  Your employees will learn to be more effective presenters when presenting one-on-one or in front of groups and will receive tips on effective group presentations, delivering an effective oral presentation...

Course Type:
Customized Corporate Training & Consulting

CCTI

Punctuation That Counts!


Want to prevent disaster before you send out your written message? Then it’s important that who you are and what you stand for, your very credibility, is reflected in your documents.  This class provides you with strategies for eliminating the confusion and mistakes associated with incorrectly using punctuation marks...

Course Type:
Customized Corporate Training & Consulting

CCTI

Reports That Count!


Want to write reports that compel the reader to take action or make a decision? Take the drudgery out of report writing and learn an easy, quick way to organize and present the information in a way that keeps the reader interested.  This is a hands-on, humor-filled, fast-paced, practical course for busy people who need to quickly organize and write effective, action-oriented reports that get results...

Course Type:
Customized Corporate Training & Consulting

CCTI

Selling Your Ideas: “Getting Heard” Above the Noise!


How many of us have been in a situation where we had a great idea but we were too fearful to share it? Or we were concerned about how to communicate our idea in ways that would elicit interest on the part of the team? To some extent, we are all “salespeople” – we are always selling something, whether it is our friendship, an idea, a point of view, or a service.  This class will also explore the other side of selling ideas – that is, creating an environment where people feel free to share ideas...

Course Type:
Customized Corporate Training & Consulting

CCTI

Stress Mastery for the 21st Century


Yes, times are more stressful, and the good news is that you can control the stress levels.  Stress is caused by our reaction to all of the things going on around us, and although we can’t change the environment we can learn to master our stress! Explore the sources and symptoms of stress, different reactions to stress, and effective stress reducers...

Course Type:
Customized Corporate Training & Consulting

CCTI

Thinking Clearly and Analytically


Ever say, “I need to think about it,” or “Let me think it over” and then feel overwhelmed? Some experts say that if all work activities were reduced to their most basic underlying competencies, we are left with two: thinking and communicating.  And an argument could be made to define communication as "shared thought" or as "thinking out loud...

Course Type:
Customized Corporate Training & Consulting

CCTI

Written Communication Skills


Make your writing clearer, communicate effectively, and improve your style by learning the simple rules for clarity in writing.  You and your employees can practice writing and revising letters, memos, and reports while learning the techniques of skillful writers...

Course Type:
Customized Corporate Training & Consulting

CCTI



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